Q1: Can you provide free sample?
A: Most products are available. But the courier fee should be shouldered by your side.

Q2: What about the lead time?
A: Sample needs 3-5 working days, mass production time needs 10-25 working days according to order quantity.

Q3: Do you have any MOQ limit ?
A: No limit in first order , sample order or less quantity order is available.

Q4: How’s your warranty?
A: 3-5 years warranty based on different materials.
We will replace the products or accessories for our customers, if the damage is caused by our side not man-made.

Q5: Is it OK to print my logo on led light product?
A: Yes. It is available .

Q6: What’s ur payment terms?
A: Samples: Paypal, Bank TT, 100% payment in advance.
Bulk order: Bank TT, 30% deposit and balance 70% settled before shipment.

Q7: What’s ur After-Sale Service?
A: Quick reply on customers' questions; If anything goes wrong with the products'quality, we will replace for you free and undertake the shipping cost.

Q8: Can I visit your factory?
A: Sure, call us directly please.

Q9: How to deal with the faulty of products?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%. Secondly, We offer 0. 3-0.5% extra parts or products in ur order . Thirdly, during the guarantee period , we will send new one .

Q10: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT for sample order . It usually takes 3-5 days to arrive. And mass quantity order will be shipped by air or by sea.